Legal

Terms of Service

Last updated: April 8, 2026 · Effective: April 8, 2026

1. Acceptance of Terms

By downloading, installing, or using the UNHINGED app or website (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. You must be at least 18 years old to use the Service. The Service is operated by SwiftBuy Solutions LLC, Dubai, UAE ("we," "us," "our").

2. Description of Service

UNHINGED is an entertainment platform that generates personalized symbolic readings, compatibility overlays, narrated audio, and downloadable PDF reports based on astrological and metaphysical systems including Western Astrology, Vedic Astrology, Human Design, Gene Keys, and Kabbalah. All readings are produced by artificial intelligence and are intended for entertainment and personal reflection only. They do not constitute professional advice of any kind — medical, psychological, financial, legal, relational, or otherwise.

3. AI-Generated Content Disclaimer

All readings, compatibility analyses, and narrative content are generated by large language models and image generation models. Astronomical calculations are precise; interpretive content is creative and subjective. Different readings for the same birth data may differ. AI-generated content may contain errors, hallucinations, or culturally insensitive material despite our best efforts to prevent this. You acknowledge that AI-generated content should not be used as the sole basis for important life decisions.

4. User Accounts and Data

You are responsible for maintaining the confidentiality of your account credentials. You may store birth data for yourself and for other people you add to your library. You represent that you have permission to enter birth data for any third party. We store the data described in our Privacy Policy.

5. Subscriptions and Payments

Premium features require a paid subscription processed through the Apple App Store or Google Play Store. Subscription terms, pricing, and renewal policies are governed by the respective platform.

Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current billing period.
You can manage or cancel your subscription in your device's App Store or Play Store settings.
Refunds are handled by Apple or Google according to their refund policies.
Free trials, if offered, automatically convert to paid subscriptions unless cancelled before the trial ends.
There are no automatic refunds for delays caused by infrastructure load or third-party API downtime. If you experience problems with content delivery, contact support@unhinged.app and we will make reasonable efforts to redeliver content.

6. Intellectual Property

All content, designs, algorithms, prompts, and branding within the Service are owned by SwiftBuy Solutions LLC or its licensors. Generated readings are made available to the user who requested them but remain our intellectual property. You may share your own readings for personal, non-commercial use. You may not reproduce, distribute, or create derivative works from our content for commercial purposes.

7. Prohibited Conduct

You agree not to:

Use the Service for any unlawful purpose
Attempt to reverse-engineer, decompile, or extract source code
Upload harmful, abusive, or illegal content
Impersonate another person or misrepresent your identity
Use automated systems, scrapers, or bots to access the Service
Circumvent any access controls or usage limits
Share your account credentials with others
Use the Service to harass, stalk, or harm any other person

8. Photo Uploads

If you upload photos, you grant us a limited, revocable license to process them for generating AI portraits. Original photos are stored encrypted and are not shared with other users. AI-generated portraits are stored in your private library. You retain all rights to your original photos. You represent that you have the right to upload any photo you submit.

9. Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SWIFTBUY SOLUTIONS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE PRECEDING TWELVE MONTHS.

10. Termination

We may suspend or terminate your access at any time for violation of these Terms. You may delete your account at any time through Settings → Account Deletion in the app, which permanently removes your data within 30 days as described in our Privacy Policy.

11. Availability and Changes

UNHINGED depends on third-party infrastructure and AI providers. Interruptions, slowdowns, and partial outages may occur. Features may change, pause, or be removed at any time. We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance. Material changes will be communicated through the app.

12. Governing Law and Disputes

These Terms are governed by the laws of the United Arab Emirates, without regard to conflict of law principles. Any disputes shall first be addressed through good-faith negotiation with our support team, and failing resolution, through binding arbitration in Dubai, UAE. You waive any right to participate in a class action against us.

13. Contact

Support: support@unhinged.app
Privacy: privacy@unhinged.app
SwiftBuy Solutions LLC, Dubai, UAE